Security & Fraud Protection

Protect. Prevent. Respond.

Resources

Fight the Fraud

Fraud tactics continue to evolve, but awareness and quick action can go a long way. Explore the resources below to learn how to protect your information, respond to suspicious activity, and take the right next steps if something goes wrong.

Important Reminder

Campus Credit Union will never initiate contact and ask for your online and mobile banking credentials, including your usernames, passwords, or security codes.

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Types of Fraud

Fraud can happen through email, phone calls, text messages, fake checks, stolen identity information, and card skimming devices. Understanding how these scams work can help you recognize warning signs earlier and protect your money.

Email Phishing

Fraudsters send emails that appear to come from a trusted source. These messages may direct you to a fake website or prompt you to disclose personal information that can be used to access accounts or steal your identity.

Telephone Phishing

Offenders use phone calls, recorded messages, or spoofed caller ID to make the contact appear legitimate. They may claim your account was locked or affected by fraud and then ask for the information needed to access it.

Text Phishing

Also known as smishing, this fraud begins with a text message that creates urgency and asks you to call a number or click a link. The goal is to collect your account details so the scammer can make fraudulent transactions.

Identity Theft

Identity theft happens when someone uses your personal information to open accounts or initiate transactions in your name. This can happen through stolen wallets, mail theft, rerouted mail, or discarded documents containing sensitive information.

Fake Check Scams

These scams often involve a realistic looking check tied to a sale, work-from-home offer, sweepstakes claim, or money transfer arrangement. The check may appear valid at first, but the funds can later be reversed after you have already sent money back.

Skimming

Skimming occurs when card information is captured through a hidden device attached to an ATM, gas pump, or payment terminal. Criminals then use that data to create counterfeit cards or attempt unauthorized transactions.

Simple ways to reduce your fraud risk

Slow down

Be cautious with unexpected messages that pressure you to act immediately.

Do not share credentials

Never provide your username, password, or one-time security code to anyone who contacts you.

Verify using trusted contact information

When in doubt, contact Campus Credit Union directly using a verified phone number or website.

Inspect card readers

Look closely at ATMs and gas pumps for loose parts or anything that looks unusual before using your card.

Need to Report Suspicious Activity?​

If you believe you may have received a fraudulent message or shared sensitive information, contact Campus Credit Union right away so we can help you take the next steps.

Call us at (316) 867-4700 or visit our How to Report Fraud page for additional guidance.

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